Change privacy policyPrivacy Policy  
Introduction  
This Privacy Policy explains how SmartScale Events (“we,” “our,” “us”) collects, uses, stores, and protects your personal information when you use SmartScaleEvents.com (“Site”) and our services.  
Information We Collect  
We collect information you voluntarily provide when creating an account, purchasing tickets, or interacting with our services, such as your name, email address, phone number, billing information, and event preferences. Payment details are handled by our payment processors (e.g., Stripe) and are not stored on our servers. We also collect data automatically through cookies and similar technologies to improve your experience and analyze usage.  
How We Use Information  
We use your information to: provide and maintain our event management and ticketing services; process your ticket purchases and bookings; communicate with you about your account, events, and updates; personalize your experience; and improve our platform.  
Cookies and Tracking Technologies  
We use cookies, web beacons, and similar technologies to recognize your device, maintain session information, remember preferences, and analyze Site traffic. You can control cookies through your browser settings, but disabling them may affect Site functionality.  
Sharing of Information  
We do not sell or rent your personal information. We share information with event organisers to fulfil ticket purchases and manage events, with service providers who assist us in operating the Site (such as payment processors and email providers), and when required by law or to protect our rights.  
Data Security  
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.  
Data Retention  
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.  
Your Rights  
You may access, update, or request deletion of your personal information by logging into your account or contacting us. Depending on your jurisdiction, you may have additional rights regarding your data.  
Third-Party Links  
Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the content or privacy practices of these sites.  
Children’s Privacy  
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.  
Changes to This Privacy Policy  
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Site and updating the effective date. Your continued use of the Site after changes take effect constitutes your acceptance of the updated policy.  
Contact Us  
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@smartscaleevents.com.